Happiness is respect for workers, says Tunnock proprietor
“MONEY within the financial institution doesn’t suggest happiness,” says Sir Boyd Tunnock, proprietor of the Tunnock teacake empire. “Happiness is revered by your workers.”
Talking on the Go Radio Enterprise Present with Hunter & Haughey, the 88-year-old entrepreneur joked that he was dissatisfied to not get two or three provides a yr to purchase the enterprise, which has was based by his grandfather, Thomas Tunnock. , in 1890.
“If I get a suggestion, I simply put ‘NIMT’ on it and ship to my secretary, who varieties out the letter: ‘Little interest in the meantime,’ Sir Boyd stated.
“You do not actually dare to enter into negotiations like that. They could have put plenty of tickets in entrance of you. And also you had a nasty week [so you might say] why am I working right here after I can have all this cash within the financial institution? ”
Donald Martin, editor of the Herald, famous that Sir Boyd was lucky sufficient to have three daughters, six grandchildren and three nice grandchildren, so the Tunnock dynasty can be round for a very long time.
Sir Boyd stated his daughter Karen was his ‘proper hand man’ and his household was taking the lead. However he added: “Earlier than they do something drastic, they at all times throw it in entrance of me simply to see what I am considering – and out of 99 out of 100 they’re proper.”
Requested if the Uddingston-based firm had ever had a tough time, Sir Boyd stated: “About ten years in the past we had been being profitable – and now we have at all times been being profitable. cash – nevertheless it was a bit of tighter.
“And if the going will get robust you must say, proper, how can we be extra environment friendly?”
In response to Covid-19, Tunnock has ceased manufacturing to guard its 600 workers.
The manufacturing facility reopened a number of weeks later after social distancing measures had been put in place.
Sir Boyd stated: “Knock on wooden, up to now we have been capable of climate the storm this yr. We had been closed for 4 and a half weeks, utterly stopped. After which by the point you begin over, and individuals are gone …. However the authorities has completed an ideal job giving us day without work. It has stored many people afloat.
He added: “You make your individual luck. I keep in mind an American telling me that enterprise is 95% laborious work and 5% luck, however you want 5% luck greater than something.
Sir Boyd stated it was ‘fantastic’ to obtain a knight’s title in 2019, however he was nonetheless sorry that his father, Archie, by no means obtained an honor as a result of he did a lot.
“He served his time as a baker and went to Hamilton evening college,” Sir Boyd stated.
“I keep in mind him telling me his dad instructed him, keep in mind Archie, if there’s any spare frosting, convey it again and it will be nice for the empire cookies tomorrow.”
“Earlier than World Battle I, my father had a Ford Mannequin T and likewise employed evening taxis.”
Sir Boyd stated he by no means knew his father had borrowed cash. “He labored on his personal. And our manufacturing facility was operating 24 hours a day, about 4 days per week. ”
Sir Boyd stated his personal each day routine often concerned attending to the workplace earlier than 6 a.m.
“I’ve seen myself are available in once in a while at half previous 4, however meaning you must go dwelling and take an hour within the chair and sit in entrance of the fireplace,” he joked.
The best pleasure he feels is giving somebody a job. Being good to folks is vital, he stated.
“It’s important to deal with folks the best way you wish to be handled,” he says.
“It’s important to keep in mind the individuals who helped you go up, as a result of possibly on the best way down it may be harder. And everyone knows circumstances change.